BARNSLEY FEDERATION OF TENANTS AND RESIDENTS ASSOCIATIONS
“Working together
to promote shared
values
in the
interest of all Barnsley Tenants and Residents”
Local Steering Groups
At the moment there are eight Berneslai Homes Housing Management Teams which work closely with the local steering groups. These steering groups are made up of local councillors, Berneslai Homes impact team members, tenants' representatives, other service providers such as the police, and representatives from other local organisations.
They meet at regular intervals and the role of the Housing Management Team is to set priorities and monitor performance.
- The Housing Management Team Leader should manage all meetings, with support from impact officers where necessary (for example, to take minutes). Before the meeting, members of the team should receive the minutes of the last meeting, an agenda for the next meeting and an invitation to that meeting
- They will give out any other documents and information at this point or during the meeting.
Steering Groups should do the following:
- Be led by the community and encourage customers to tell Berneslai Homes about the standards of their performance in their area
- Help Berneslai Homes to improve their performance if necessary
- Be flexible, open to everyone, and be guided by local needs or preferences (for example, holding meetings at various places if working over a wide area, or holding meeting early in the evening for those with other commitments)
- Include people from groups who are under represented
- Be focused enough to effectively tackle important issues and decide priorities, but also be flexible enough to deal with the 'unexpected'
- Have input into new ideas and policies before they are put into action
- Give the Impact Team an opportunity to provide information on their performance and report on their activities or issues identified during the previous months
- Identify environmental improvements that can be made on housing land and put forward suggestions to make them happen.
All Steering Group meeting should aim to achieve the best possible outcome for the whole community.